It doesnt matter if theres an attachment, or just a simple ascii email, just the act of opening it crashes Outlook Any. I can view emails in Outlook in the message pane but if I double click an email to view it in a new window, outlook crashes, and restarts.
Outlook crashes when opening emails upgrade#
If you have feedback for TechNet Subscriber Support, Click here to learn more. This problem occurred in Outlook 2003, and now in the upgrade to Outlook 2007. Please remember to mark the replies as answers if they helped. Only select following three options and then restart OutlookĪny updates, please feel free to post back. No freezing or anything, just clicking the email, and bam, closecrash. Several days after that, I started seeing crashes when I click on an email in my inbox that is a calendar appointment. To do this, please go to File > Options > Trust Center > Trust Center settings > Automatic downloading. It worked as intended without crashes for about 2 weeks, then I made a single change to a registry key to try to get my Excel previewer working in Outlook. The only way to get outlook to work is by closing all instances of adobe. The email is sent fine without any problems but when they attempt to open another email their outlook application freezes. The next step is to scroll down through the list until you find Microsoft Office Desktop Apps. Then go to Apps and select the Apps and Features sub-menu within. Solution: First of all open the Start menu and select Settings. When a user clicks share>attach to email. However, the signature causing Outlook to crash can often be resolved with a very simple fix. Tick the option “Read all standard mail in plain text”.Īnother option we can try is to disable downloading images from the Internet. We are on windand using the latest version of adobe as well as office 365 pro plus 1908. To do this, go to File > Options > Trust Center > Trust Center settings > Email Security. Please make sure you have installed all available Windows updates and then check if this issue continues.
Outlook crashes when opening emails update#
Microsoft has rereleased the update and it should no longer crash Outlook. We can also try opening these messages in plain text to see they can be opened normally. There used to have a similar issue that was caused by a Microsoft KB update. Repair, signing in and out, etc, have not resolved the issue. 'Reply All' does NOT crash the client, strangely enough. We've had 40-50 users report this morning that o365 desktop is crashing whenever they click 'reply' or 'forward' on an email. You can contact this company to confirm this. Outlook crashes immediately when hitting 'reply' or 'forward' on any email. If you send it to someone who is outside your company, will same error occur?Īccording to my research, a possible reason is that the message included a digital signature with pictures. It happens to anyone I send it to within the company and its only from a particular company